Serve customers, sell and send notifications through the official WhatsApp Cloud API, with the AI assistant and your team working on the same conversation history.
WhatsApp Business Platform: official Cloud API messaging, templates, interactive flows and multiple numbers.
We only access the accounts you authorize, and every permission maps to a feature you can see in the dashboard.
Disconnect the account in the LogChain dashboard or remove the permission in the platform's settings. Access is revoked and the stored data is deleted.
| Data accessed | How we use it |
|---|---|
| Connected WhatsApp Business phone numbers and profile | Identify the business account and send messages on its behalf |
| Messages and media exchanged with the business's customers | Show the conversation in the CRM so the team and the AI assistant can reply |
| Message templates and delivery status | Send approved campaigns and notifications and show whether they were delivered and read |
Data from each platform is used solely to provide these features to the account owner, in compliance with Brazil's General Data Protection Law (LGPD) and each platform's developer terms.
Authorization happens on each platform's own website. You choose the accounts and permissions; we never receive your password.
Access tokens are encrypted at rest and used only for the accounts our customers explicitly authorize.
Platform data is never sold or shared with third parties for advertising or any other purpose unrelated to the service.
Disconnecting revokes access and deletes the stored data. Deletion requests can also be sent by email.
Meta Ads with real-time Lead Ads, publishing of posts, Reels and Stories, and a unified inbox for comments, Messenger and Instagram Direct.
View integration detailsTikTok for Business campaigns (including Smart+), creatives, audiences, pixel, reporting and Instant Form leads, plus publishing and comments for TikTok accounts.
View integration detailsGoogle Ads campaigns, reporting, real-time lead form leads and offline conversions; YouTube uploads, comments and analytics; Google Business Profile updates, offers and reviews.
View integration detailsYes. The integration uses the WhatsApp Cloud API provided by Meta for businesses.
Yes. The platform supports multiple numbers and multiple businesses, each with its own conversations.
Yes. The CRM's AI assistant handles the first contact and hands the conversation over to the team when needed.
We will show the integrations working and help you choose the channels and accounts that fit your business.
WhatsApp, Facebook, Instagram, Messenger and Meta are trademarks of Meta Platforms, Inc. TikTok is a trademark of ByteDance Ltd. Google, Google Ads and YouTube are trademarks of Google LLC. Trademarks are mentioned only to describe compatibility; LogChain is not affiliated with or endorsed by these companies.
