MARKETING AND MESSAGING INTEGRATIONS

All your channels. One platform.

LogChain connects WhatsApp, Facebook, Instagram, TikTok, Google and YouTube to your CRM, so your team can run ads, publish content, answer comments and messages, and capture leads from a single place.

WhatsApp · Facebook · Instagram · TikTok · Google · YouTube
LogChainOne API and one dashboard for every channel
Unified inbox
Leads
Ads
Publishing
Reporting
CRM & WhatsApp

Social platform → LogChain → customer CRM or system

HOW IT WORKS

From each platform's official login to your company's CRM.

Businesses authorize their own accounts and choose what to connect. LogChain takes care of the rest.

  1. 01

    Connect your accounts

    Authorize your own Facebook, Instagram, TikTok and Google accounts through each platform's official login (OAuth). We never see your passwords.

  2. 02

    Everything in one inbox

    Messages, comments and leads arrive in real time and are delivered only to your company's CRM and WhatsApp.

  3. 03

    Publish, advertise and measure

    Create posts and campaigns and compare results across every channel.

  4. 04

    You stay in control

    Disconnect at any time. Access is revoked and the stored data for that account is deleted.

INTEGRATIONS AND FEATURES

What you can do with each platform.

These features are part of the LogChain platform and can be combined according to the channels each business uses.

WhatsApp

WhatsApp Business Platform: official Cloud API messaging, templates, interactive flows and multiple numbers.

WhatsApp Business Platform

  • Send and receive messages, media, buttons and lists
  • Approved message templates for campaigns and notifications
  • WhatsApp Flows: interactive forms inside the conversation
  • Multiple phone numbers and multiple businesses on one platform
View integration details

Facebook & Instagram

Meta Ads with real-time Lead Ads, publishing of posts, Reels and Stories, and a unified inbox for comments, Messenger and Instagram Direct.

Meta Ads

  • Create and manage campaigns, ad sets and ads
  • Custom and lookalike audiences
  • Reporting on spend, reach, clicks and conversions
  • Lead Ads delivered instantly to the CRM and WhatsApp

Content and customer service

  • Publish to Facebook Pages and Instagram: feed, carousels, Reels and Stories
  • Unified inbox for comments, Messenger and Instagram Direct
  • Reply to, hide and delete comments; reply to messages
  • Profile, Page and post insights
View integration details

TikTok

TikTok for Business campaigns (including Smart+), creatives, audiences, pixel, reporting and Instant Form leads, plus publishing and comments for TikTok accounts.

TikTok for Business

  • Campaigns, ad groups and ads, including Smart+
  • Creatives, audiences and pixel
  • Performance reporting
  • Instant Form leads in real time

TikTok accounts

  • Publish videos and photos to the brand account with TikTok's privacy and branded-content settings
  • Read and reply to comments
  • Account and video metrics
View integration details

Google & YouTube

Google Ads campaigns, reporting, real-time lead form leads and offline conversions; YouTube uploads, comments and analytics; Google Business Profile updates, offers and reviews.

Google Ads

  • Accounts, campaigns and reporting
  • Lead form leads in real time
  • Offline conversions (Data Manager)

YouTube

  • Upload videos
  • Read and reply to comments
  • Channel analytics

Google Business Profile

  • Publish updates and offers
  • Read and reply to reviews
View integration details

Each feature is released according to the policies and review process of each platform. During onboarding we confirm which features are available for your accounts.

What makes it differentEvery event reaches only the right company.

Each customer connects their own accounts and receives a LogChain identifier. When a message, comment or lead arrives, the platform identifies which customer it belongs to and delivers it only to that customer, with a security signature.

EVENT DELIVERY

A communication layer that powers your CRM.

The same structure handles WhatsApp, Meta, TikTok and Google. Events are delivered to LogChain's AI-powered CRM or to your own system through our API.

DATA AND SECURITY

We only access what you authorize.

Data from each platform is used solely to provide these features to the account owner, in compliance with Brazil's General Data Protection Law (LGPD) and each platform's developer terms.

Official login (OAuth)

Authorization happens on each platform's own website. You choose the accounts and permissions; we never receive your password.

Encrypted tokens

Access tokens are encrypted at rest and used only for the accounts our customers explicitly authorize.

Never sold or shared

Platform data is never sold or shared with third parties for advertising or any other purpose unrelated to the service.

Disconnect and delete

Disconnecting revokes access and deletes the stored data. Deletion requests can also be sent by email.

COMPANY

LogChain is a technology company based in Brazil.

We build the LogChain platform: ERP, an AI-powered CRM and an integration layer that connects businesses to their marketing and messaging channels.

Brand
LogChain
Legal name
LogChain Indústria de Software Ltda.
Company registration (CNPJ)
66.583.828/0001-28
Headquarters
São Paulo, SP, Brazil
Contact
contato@logchain.ia.br
Website
logchain.ia.br
INTEGRATION FAQ

Frequently asked questions.

Do I need to share my social media passwords?

No. Accounts are connected through each platform's official login (OAuth). You grant access on the platform's own website and can revoke it at any time.

Which channels does LogChain integrate with?

WhatsApp (Meta's official Cloud API), Facebook, Instagram, Messenger, Meta Ads, TikTok Ads, TikTok accounts, Google Ads, YouTube and Google Business Profile.

Do ad leads arrive automatically?

Yes. Leads from Meta Lead Ads, TikTok Instant Forms and Google Ads lead forms reach the CRM in real time and can start a WhatsApp conversation.

Can I use the integrations from my own system?

Yes. The integration layer is also available as an API: events for each account are delivered to your system with a security signature.

Is LogChain an official partner of these platforms?

LogChain uses each platform's official APIs and follows their developer terms. Partner badges are only displayed after they are granted by each program.

What happens when I disconnect an account?

Access is revoked in LogChain and the stored data for that account is deleted, except for what the law requires us to keep. You can also remove the permission in the platform's own settings.

READY TO CONNECT YOUR CHANNELS?

Ads, content and customer service in one flow.

We will show the integrations working and help you choose the channels and accounts that fit your business.

Contact us

WhatsApp, Facebook, Instagram, Messenger and Meta are trademarks of Meta Platforms, Inc. TikTok is a trademark of ByteDance Ltd. Google, Google Ads and YouTube are trademarks of Google LLC. Trademarks are mentioned only to describe compatibility; LogChain is not affiliated with or endorsed by these companies.